Shipping policy
At The PrettyCozy Blanket Company, we know you're excited to receive your order, and we're just as excited to get it to you! We take great care in packaging each order to ensure it arrives safely and ready to bring a little extra cozy to your home.
Processing Time
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). During product launches, preorders, or promotional events, processing times may be longer. If this happens, we'll keep you updated via email.
Shipping Methods
We currently ship within the United States using trusted carriers such as FedEx, UPS, and USPS. The carrier used for your shipment will be selected based on your location and the most efficient delivery method.
Shipping Rates
- Flat Rate Shipping: $14.95 on most blanket orders within the contiguous United States.
- Free Shipping: Orders totaling $200 or more qualify for free standard shipping within the contiguous United States.
Shipping charges are calculated and displayed at checkout.
Preorders
If you purchase a preorder item, your order will ship according to the estimated shipping timeframe listed on the product page. If your order contains both preorder and in-stock items, your order may ship together once the preorder item becomes available unless otherwise noted.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Shipping Delays
While we work hard to ship every order promptly, delivery times may occasionally be affected by weather, carrier delays, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. The PrettyCozy Blanket Company is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error, please contact us as soon as possible at marcy@prettycozyblankets.com. We'll do our best to update your order before it ships, but we cannot guarantee changes once an order has been processed.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. Include your order number and photos (if applicable), and we'll work with you and the shipping carrier to resolve the issue as quickly as possible.
Questions?
If you have any questions about your shipment or need assistance with your order, please contact us at marcy@prettycozyblankets.com. We're always happy to help!
Thank you for supporting The PrettyCozy Blanket Company.
Because cozy should be pretty. ✨